Get Support

The fastest way to reach EDIS Global is through our messenger. Start a conversation, ask your question, and receive follow-up notifications by email when there is an update.

Planning a commercial VPN deployment? Include your target locations, number and size of VPS instances, expected monthly traffic and any requirement for distinct IPv4 /24 prefixes.

💬 Conversations are tracked like support requests

Need a hand? Let’s chat!

Our messenger is the recommended way to contact support. It is fast, simple, and keeps your conversation available for later follow-up.

EDIS Global

Hello 👋 Ask anything — this is the right place for support. Conversations are your tickets, and our messenger sends follow-up by email.

Fastest response channel

Other ways to reach us

Send us a message via WhatsApp if this is your preferred communication channel.

Open WhatsApp

Reach our support team through Telegram for quick, informal communication.

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Latest on X

Follow EDIS Global on X for updates, announcements, and service-related news.

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Prefer using our support platform?

You can also submit your request through our support platform and receive a dedicated ticket number. It is handled by the same EDIS Global support team, with email notifications whenever there is an update.

Open support platform

Useful for structured or longer-running requests

GLOBAL-8917Open

Request submitted

Track replies, status updates, and follow-ups in one place. Email notifications are sent automatically.

Common VPS tasks

Need to reinstall, change an IP address, manage billing or set up backups? Our guide walks you through these everyday VPS tasks.

Browse common VPS tasks